Raisin Boat

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Raisin Boat - Privacy Policy

 

We appreciate the trust you place in Raisin Boat and www.raisinboat.com, and protecting your privacy and the security of your personal information is of the utmost importance to us. This notice describes our privacy policy. By visiting www.raisinboat.com, you are accepting the practices described in this privacy policy.
 
Information we collect
Whenever you purchase products or rental plans from Raisin Boat (www.raisinboat.com), join our newsletter e-mail list, or request information, we collect and store the personal information that you volunteer in our customer database. Personal information (which includes your name, address, telephone number, e-mail address and, when necessary, credit card information) is generally used to process your transactions, respond to your requests, and facilitate ongoing customer service communications or notify you about Raisin Boat products.
 
You may elect not to provide certain information, with the understanding that it may hinder your ability to take full advantage of services and features on www.raisinboat.com.
 
To help us improve site performance, we may track the following site navigational statistics: referring page, time, date and length of visit, IP (Internet Protocol) address, operating system, browser, and which pages are accessed on our site.
 
We will never rent out or sell information that personally identifies you to third parties for marketing purposes.
 
How we use your e-mail
When you provide us with your e-mail address, Raisin Boatmay send you e-mails necessary to process your order, provide ongoing customer service, respond to a request, communicate about Raisin Boat products, or distribute our e-newsletter if you have chosen to receive it. For example, after you place an order, you will receive an e-mail confirmation. We do not share our customers’ names or e-mail addresses with anyone outside of Raisin Boat.
 
If at any time you wish to stop receiving the Raisin Boat e-newsletter, please go to the Customer Service tab of www.raisinboat.com, click on “Remove me from the e-newsletter” under “My member profile,” and follow the easy steps.
 
How we use your mailing address
Raisin Boat uses your mailing address to ship your products to you, verify your billing information, and possibly in the future, to send product information to you. We do not share our customers’ names or addresses with anyone outside of Raisin Boat, other than those companies required to process your order (such as suppliers, credit card companies, and shipping carriers). Such third parties only have access to personal information when necessary to perform their functions, and they may not use it for other purposes.
 
Secure shopping
We take great care to protect against the loss, misuse, or alteration of information that we have collected from you. Any sensitive information that you provide will be secured with a variety of industry-standard protocols and technology. When you make a purchase or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.
 
Policy changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site at www.raisinboat.com. We encourage you to review our privacy policy periodically.
 
Name removal from Raisin Boat lists, questions
To request removal from Raisin Boat’s mailing or e-mail lists, or to ask questions about our privacy policy, please contact us at customerservice@raisinboat.com.

 

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